Live Sale guide

💎 Where to Join Our Live Sales

We host live sales on three platforms:
WhatNot • TikTok • Instagram
Click any of the links above to visit our profile directly.

WhatNot: This platform has its own invoicing system and shopping interface. We do not list WhatNot items on our website. Please visit WhatNot to get familiar with their setup.

🗓️ Live Sale Schedule

You can find our monthly live sale schedule on Instagram under the ‘Monthly Calendar’ Highlight.

Here’s what you’ll see on the calendar:

  • Platform-specific sale dates and times

  • Invoicing and processing days

  • Shipping days

  • Vacation or out-of-office notices

🛍️ How to Shop Our Live Sales

TikTok & Instagram:

  1. Visit our profile on either platform.

  2. When we're live, you’ll see a red circle and the word LIVE around our profile picture.

  3. We present items left to right during the sale. You can also request to see a specific item, and we’ll add it to the request queue.

  4. Each item will have a number and a letter — the number represents the price in USD ($).

    • Example: 27B

  5. To claim an item, comment "c" or "cl" plus the number and letter together in the chat.

    • Example: c 27B or cl 27b

  6. Items are awarded to the first comment that appears on my screen (not yours, due to possible lag).

  7. Click here to pay your weekly retainer fee. Which is required to continue claiming.
     

  8. All claims are final — no swaps or put-backs.

  9. After the sale, your claimed items are added to our invoice queue.

🧾 Invoices & Listings

  • Invoices are posted by Saturday at 12:00 p.m. ET

  • Payment is due by Monday at 12:00 p.m. ET

  • You can find and pay for your custom invoice HERE or use the site’s search bar

  • Feel free to add website items to your cart — they’ll be combined with your live sale order

  • Once paid, your order will be processed within 1–5 days (excluding Sundays & holidays)

  • Unpaid invoices will be canceled, and you may be blocked from future live events

📦 What Is an Open Box?

Our Open Box option is ideal if you’d like to:

  • Save on shipping

  • Reach the $35 free shipping threshold

  • Continue shopping over multiple sales

Invoices are still due by Monday at 12:00 p.m. ET, but with an Open Box, your items will be held until you're ready to ship.

Want to learn more or start your Open Box? Click here.

🚚 Shipping & Processing

  • U.S. Orders: Flat rate $5 shipping

  • Free Shipping: Orders $35+

  • Processing Time: 1–5 business days (based on volume)

For full shipping details, click here.